Budweiser – Marketing done right

Scott Stratten:

This was made for a Superbowl commercial in Canada, but will out last the game itself. That should be the goal of any campaign: make it so awesome that it achieves word-of-perpetual-mouth-motion.

This is marketing done right.
This is what we should all be shooting for.

via: @cc_chapman

The real cost of Super Bowl ads

Tom Asacker on Super Bowl advertising:

Most commercials will probably be about nothing. There won’t be a compelling reason to consume their stuff weaved into the ads, since their stuff is pretty much the same stuff as their competitors’ stuff; think beverages, salty snacks, and candy bars. Their solution: Get you to like and remember their brands, so when you walk through the store you’ll (hopefully) reach out and grab a few.

Therein lies the problem. Gobs of money being spent on something (save for a few ads each year) that most people will remember come Monday morning.

The solutions he outlines in the post are much better and will lead to a more lasting brand and (most likely) more and better customers.

I, like Tom, would have to have exhausted every other option before buying an ad in the Super Bowl. I think that, until a company is nearly perfect, the cost of the ad could be much better spent in improving the experience for the customer.

Ultimately, the real cost goes beyond the dollars and into lost/missed opportunity.

An ad by any other name…

With the changes in marketing and business in recent years, one would think that companies would have fundamentally changed how they communicate with their customers and markets. One would think that the old way of doing things would be behind us (for the most part) and we’d be looking to the future.

Unfortunately, that’s not the case.

Many companies (too many) are still trying to cram the old ways of doing things into the new communication tools that are available. The problem with that is, the old days of being able to tell people what they should think about your company are long gone and are replaced with the markets telling your company what it should be. If you fail to listen and adapt, well, you’ll just fail.

Running ads on Facebook is not social media

Without fail, marketers will try to find the easiest, quickest way to reach the most people with their message. Setting aside the importance of having a message worth communicating, let’s focus on the concept of reaching the masses.

For years, reaching people meant putting an ad on tv, the radio, or in the newspaper. Tell people what to think about your company. Wait for the money to roll in.

Now, people communicate with each other online. They find their friends on Facebook, Twitter and (increasingly) Google Plus.

They talk.
They share.
They socialize.

Hence, social media.

Then, companies like Facebook want to monetize their service. No problem with that. So, they sell ads on the site. No problem with that. Companies come in droves to “communicate” with people where they are. Still no problem – that’s what marketing does.

The problem comes in when you run an ad on Facebook directing someone to your website and think you’re “doing social media.” You’re not. You’re doing advertising. Sure, it may be on a social media site, but it’s still just advertising.

If you want to do social media, then do it. Connect, share, talk, get involved. But, it takes time and effort – far more than just running an ad.

Let’s play dress up!

The other thing that seems to be happening is marketers trying to hide their ads under the guise of “content marketing.”

Content marketing is great. It’s the way all marketing is going and will be even more prevalent in coming years. The problem is, many companies are just dressing up their ads and calling them “content.”

Case in point. A local motorcycle dealership is running a “motorcycle minute” during local radio broadcasts as an ad or sponsorship deal. Now, done correctly, this is a great way to use traditional advertising. Make the ad something useful, something relevant, something that will get people interested to visit your website to learn more.

Unfortunately, this dealership isn’t doing that.

They’re creating a “motorcycle minute,” which one would think would be a useful motorcycle tip. Instead, they say, “Here’s your tip. You should store your motorcycle with us this winter.”

That’s not content, that’s an ad.

Be up front about it

Advertising certainly isn’t dead. Not by a long shot.

But, use it correctly. Don’t try to hide the fact that you’re doing advertising. Don’t try to call it something it isn’t.

Because, an ad by any other name is still an ad.

We’ve come a long way from Permission Marketing

My first introduction to Seth Godin came in college when we were assigned his book, Permission Marketing. It was one of the best assignments I got through college and I’ve bought the book many times over because of it.

Lately, though, it seems permission has changed. Or at least the way some people define permission has changed.

It used to be that there were so few avenues that required you to “opt-in” or give your permission that the tactics were fairly straght forward. At least for those people who were following Seth’s advice of getting permission rather than interrupting their audience.

What has permission become?

Now, it seems that any action a person takes is considered granting permission.

The typical scenario I see is this:

1) Come up with an offer of some sort (a contest, a giveaway, a free gift, whatever the “hook” is).

2) Require someone to give their contact information to get that “thing.”

3) Assume that means they gave you permission.

4) Spam them just like you always did (nothing interesting, timely or useful, just hammer them with messages), but sleep better because you tell yourself you asked for their permission.

When you get down to it, it’s really just requiring more effort on the part of the audience to push the same interruption on them they always did.

What permission really is

One thing that is missing from that list, that always seems to be forgotten is the concept of being up front about what you intend to do with the permission. It almost seems that marketers don’t feel that what they have to offer or the story they have to tell is interesting enough to a potential customer so they feel they need to trick them into giving permission.

Wouldn’t a better solution be to have a story worthy of passing along and telling the person that’s what you intend to do?

Too many marketers look at the size of their list rather than the quality. They figure that since they’re sending out hundreds of thousands of emails, they’re doing good work. What if 1,000 of the people on that list were actually receptive to that message and responded? Would the results have been any different if they did the work on the front end and found out who those 1,000 people were and focused on them?

I think it’s time that we look at what permission is.

Don’t just satisfy the letter of the law. Get real permission from real people and give them real value.

If you don’t think what you have to offer is interesting enough to get someone to request it, the solution isn’t to trick them into letting you send something, the solution is being more interesting.
Photo by gojeffrey

Is this the future of TV advertising?

I was watching this season’s first episode of Wipeout the other night. (Incidentally, if you’re not watching this show, you should check it out)

Since I was watching on a DVR, I was about to fast forward a commercial when they did something I had never seen before. They were going to commercial and said, “Stay tuned during the commercials for some never before seen Wipeout footage.” Then, halfway through the ads there were a few clips that hadn’t been on the show.

Is this the next attempt of TV advertisers to hang on to some sort of relevance?

Will we see more shows putting outtakes, unseen footage, or even essential plot elements in the middle of ads in an effort to keep people watching? Do you think it’ll work?

By the way, I just fast forwarded to the clip, watched it and fast forwarded the rest of the ads.

Advertising Frequency vs. Relevance

Everyone knows the “rule of 7″ when it comes to advertising. It takes someone 5-7 views of an ad to be driven to action.

This may (have been) true, but I wonder if it is still as important as it once was.

Sure, if you see something enough times, it may stick in your head…but if it’s not relevant, what difference does that make? I think that frequency is being eclipsed by relevance and content.

In an age where people are utilizing technologies to skip as many advertisements as possible, is it still realistic to simply churn out more versions of a bad ad and expect results? Doesn’t that just result in people just skipping MORE bad ads? Which leads advertisers to churn out more to try to get people’s attention.

I’m not “anti-advertising.” I think it is and will always be a necessary tool to reach new potential customers. For all the talk of engagement these days, we need to remember that people must first be aware in order to engage.

I just don’t think that the answer is more ads. Or ads more often. It all comes back to the Purple Cow concept. If your offering is compelling enough, people will come.

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